What we do
Services
Service scope and deliverables are defined around each organization’s needs, resources, and circumstances. Engagements may take the form of a consultation, an analysis and design project, an implementation project, or ongoing advisory support.
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01
Organizational Process Analysis
Review workflows, information flows, decision points and the links between teams to identify bottlenecks and improvement priorities.
Potential deliverablesA current-state process map, a statement of issues and prioritized improvements
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02Business Process Redesign
Review activities and responsibilities to reduce rework and improve coordination between steps and teams.
Potential deliverablesProposed workflows, role definitions and operating procedures
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03Sales and Supply Chain Infrastructure
Review how sourcing, inventory and sales connect, and design the processes and information needed to support them.
Potential deliverablesProcess design, information requirements and supporting tools
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04Digital Infrastructure Design and Implementation
Translate process needs into system requirements and deliver infrastructure within the agreed scope, as an advisor or implementation contractor.
Potential deliverablesSystem requirements and infrastructure delivered within the agreed scope
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05Business and Organizational Advisory
Support managers, boards and investors in planning new businesses and reviewing commercial relationships, with attention to operational implications.
Potential deliverablesA summary of considerations and decision options for management
Deliverables are indicative and agreed separately for each contract.
Forms of engagement
In every case, the mission, deliverables, responsibilities and timeline are agreed before work begins.
- 01
Consultation
For one defined issue
- 02
Analysis and design project
From current state to proposed design
- 03
Implementation project
Deploying changes and infrastructure
- 04
Ongoing advisory
Regular support for management
Five steps of an engagement
- 1
Define the need
Talk with management to understand the need, set the scope of review and agree on deliverables.
- 2
Assess current operations
Review documents and how work is done, talk with the people involved and map activities, information and responsibilities.
- 3
Design and prioritize solutions
Design the proposed state and an action plan around resources, constraints and dependencies.
- 4
Support implementation
Within the contract: revise workflows, write procedures, train people and deploy the tools needed.
- 5
Review adoption and performance
Measure changes against agreed criteria, such as cycle time, rework or data accuracy.
Let us start with your business challenge.
Tell us about your organization and the issue you would like to address so we can clarify the support you need and the next step.